TAGUM CITY (MindaNews / 15 March) —To ensure world-class quality standards in giving services to its clientele, the Department of Education Schools Division of Davao del Norte is eyeing International Organization for Standardization (ISO) 9001:2015 certification this year, an official announced on Thursday.
Josephine Fadul, DepEd Davao del Norte schools division superintendent, said they aim to be ISO-certified as the Division of Davao del Norte is now undergoing a process of ISO certification.
“We would like to inform the public that Schools Division of Davao del Norte is on its way to implementing the Quality Management System in accordance to ISO 9001:2015 requirements,” Fadul said.
Becoming an ISO-certified Division signifies that DepEd Davao del Norte Division is committed to support the education’s department program of improving “strong leadership, quality products, and services to its clientele,” Fadul said.
The ISO 9001:2015 standards require a certain organization to enhance customer satisfaction by way of effective and efficient delivery of appropriate delivery programs, and to establish strong relationship with the stakeholders, implementing application of innovative, research-based system and processes, among others.
Earlier this March, DepEd Davao del Norte convened its personnel and school principals for the ISO orientation.
“This is a welcome development for DepEd Division of Davao del Norte. And ISO-certified Division means that the delivery of services to our stakeholders are at par with global quality standards. This also signifies our desire to really implement a system and standard of procedures leading to our clienteles’ satisfaction,” Dr. Jay Cabal, school head of Semon National High School, told MindaNews. (Mart Sambalud / MindaNews)